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Currents Research on DigitalOcean

https://www.digitalocean.com/currents/july-2019/
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Currents

A Seasonal Report on Developer Trends in the Cloud: Remote Work Edition

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  • Introduction
  • Remote Work: The New Normal
  • Remote Work and Isolation: Breaking the Stereotype
  • Work from Home Wellness: Making Remote “Work”
  • Demographics

Introduction

Trends in the developer community move quickly. As a developer-focused company,

it’s vital to keep up with the technologies and tools developers are interested

in so we can help them achieve their goals.

Currents is DigitalOcean’s seasonal report on developer trends that we created

to share knowledge with the community. For the sixth edition, we surveyed more than

4,500 developers around the world about remote work — including how they work, their

experiences working remotely, how they connect with the larger community, and how

they maintain work-life balance.

Key Findings

  • Remote work is the new normal for developers. It’s not only something they prefer,

    but something they increasingly demand from employers. Eighty-six percent of

    respondents currently work remotely in some capacity, with nearly 1/3 working

    from home full time. Forty-three percent say the ability to work remotely is

    a must-have when considering an offer with a company.

  • Remote workers are connected. The traditional narrative of remote workers as

    isolated and disengaged from their companies is proving false for many. Seventy-one

    percent of developers who work remotely said they feel connected to their company’s

    community.

  • But the issue hasn’t disappeared entirely. The twenty-nine percent who don’t feel

    connected say they feel excluded from offline team conversations or don’t feel

    integrated into their company’s culture when working remotely.

  • The burnout problem is real. Two-thirds of all respondents said their stress

    levels have caused them to feel burnt out or work fatigued, regardless of whether

    or not they work remotely.

  • Developers expect remote work to improve work-life balance. But the reality doesn’t

    always line up with that hope. Seventy-six percent of respondents said they think

    working remotely improves work-life balance, yet many remote workers reported working

    longer hours and ultimately rated their work-life balance as only slightly higher than

    in-office workers.

Remote Work: The New Normal

Many developers only started working remotely within the last one to four years,

but this option is quickly becoming more accepted and even demanded. Eighty-six

percent of those surveyed currently work remotely in some capacity, mostly full

time (29%) or multiple times a week (25%). Of respondents who do not work remotely,

62% indicated it is only because their company does not let them.

Canada is leading other countries in its remote workforce, with 94% of

those surveyed working remotely in some capacity, followed by the United States

(89%), the United Kingdom (88%), and India (80%). But remote work comes in

various degrees, and the U.S. leads with the most developers who primarily work

remote (44%).

How recently did you switch from primarily working out of a central office to remote?

Do you ever work remotely?

Do you ever work remotely?

Forty-three percent of the developers we surveyed say the ability to work

remotely is a must-have when considering an offer with a company, while over half

(53%) say they think less highly of a company that does not offer remote work options.

Developers say it gives the impression that the company is behind the times.

On a scale of 1-5, how important a factor was a flexible work schedule in your career decision? (1 = Not important, 5 = Most important).

Being more productive at home is the most common reason people choose to work

remotely (45%), followed by those who work remotely when they need to run an errand

(32%). Nearly a quarter say they work from home because they have a long commute.

Most developers who work remotely work fragmented hours throughout the day (47%),

while 44% work consecutively through standard office hours. There are particularly

prominent differences between countries: 66% of respondents in India work fragmented

hours vs. 35% in the U.S., 40% in the UK, and 41% in Canada.

Remote Work and Isolation: Breaking the Stereotype

A common stereotype surrounding remote workers is that they feel isolated or alone in their

homes and don’t benefit from a connection to their work teams or to the larger industry

community. Our survey found this is often untrue. In fact, many respondents who work

from home are embracing the larger developer community.

Seventy-one percent of respondents said they feel connected to their company’s community

when working remotely. Advances in cloud computing and workplace communication tools could

be driving improved connections between remote and in-office employees. Business

collaboration software like Slack, Skype for Business, and Salesforce Chatter is the most

preferred communication method for developers when they work remotely. Instant messaging

like Google chat was rated second, while traditional email still beat out phone or video

options.

When working remotely, what is your preferred communication channel to connect with colleagues? (1 = Most preferred, 5 = Least preferred).

How many industry events and conferences have you attended in the last 12 months?

How do you stay in touch with other developers and the dev community at large?

Developers aren’t just engaging with their colleagues, they’re staying in touch with

the wider developer community as well. Many respondents choose to connect with developers

and the larger community by attending developer meetups and local events, developer

conferences, and by contributing to online forums. In fact, 77% have attended an industry

event or conference in the last 12 months.

But this isolation still persists for some, so engaging remote employees is still an

issue worth paying attention to. More than a quarter of remote workers do not feel

connected, often citing they feel excluded from offline team conversations or don’t

feel integrated into the company’s culture.

Why don’t you feel connected to your company’s community when you work remotely?

Remote work experiences also tends to differ between genders. Women are more likely

to report feeling disconnected from their communities when working rremotely and are

more likely to feel added pressure to contribute to projects.

Do you feel connected to your company’s community when you work remotely?

Have you ever felt pressure to contribute more work than usual on a project because you were working remotely?

While issues like not feeling connected do still exist for nearly a third of remote

workers surveyed, only 32% of respondents were aware of any specific programs or policies

their company had in place to ensure remote employees feel included. Forty percent

indicated their companies have no such programs, while the remaining 28% were unsure if

these programs existed.

What specific programs or policies does your company have to ensure remote employees feel included?

But many developers do believe these programs have the potential to improve the experiences

of remote workers. Eighty-eight percent of the respondents who were aware of these programs

at their companies reported that they’re having a positive impact on creating an inclusive

environment for remote employees. This will be an important investment for companies as they

grapple with the shifting needs of both remote and in-office workers.

Work from Home Wellness: Making Remote “Work”

Cultural issues like work-life balance and workplace experience are ones many

companies are working to address regardless of industry, and developer-focused

organizations are no exception. Burnout in the developer community is widely discussed,

and our survey found that burnout impacted development regardless of where they

worked. Sixty-six percent of respondents noted that their stress levels have caused

them to feel burnt out or work fatigued. This jumps to 72% for women, while 65% of

men noted this. More than half of the respondents who have felt burnout have taken

a mental health day to relieve work-related stress, frustration, or anxiety.

Remote work is seen as a solution to this stress. The majority of developers who

work from home (76%) believe that it helps them improve their work-life balance.

Reducing stressful commutes and having greater flexibility in living options were

the top reasons, perhaps driven by the rising cost of living in major cities.

Reasons people think remote work improves work-life balance:

Reported Burnout by Region: A Geographical Breakdown

But there seems to be a disconnect between the perception of remote work and the

reality of it. Despite the optimism, remote workers reported slightly higher levels

of burnout than in-office workers — 66% vs. 64%, respectively.

Over half of remote workers report scheduling structured breaks throughout the day,

but this showed no real change in reported burnout when compared with those who didn’t

schedule breaks. Burnout skyrockets in the U.S. as well, with 82% of respondents

saying they have experienced it.

When it comes down to day-to-day levels of work stress/frustration/anxiety, a quarter

say remote work has no impact, while 11% say it actually worsens these issues. Working

longer hours from home and the pressure to contribute more to projects were the top reasons

for the drop in work-life balance for remote workers. In fact, a full 34% of developers

say they work more than 8 hours a day when they work from home.

Why doesn’t working from home improve work-life balance?

Total respondents rated their work-life balance as only a 6.95 out of 10.

Top ways people de-stress:

So what does this mean?

While remote work options have become increasingly popular and more widely accepted

among developers, companies must continue to support these workers to ensure they

feel included, avoid burnout, and maintain a positive work-life balance.

Demographics

Of the 4,562 survey respondents, 66% self-identified as developers, 11% as DevOps,

and six percent as students. The rest identified as administrators, managers, technical

support or, “other.”

What size is your company (number of employees)?

Please specify your gender.

via instapaper 8:54 pm, July 28, 2019

Dented Reality — an archive of Beau Lebens on the internet