Above: Remote working: Man on sofa… working.

Ollivier Girard/CIFOR

Yesterday we had a super fun meetup here at Intercom in Dublin. We split up into small discussion groups and talked about things related to managing teams and being a senior individual contributor (IC), and going back and forth throughout …

This is a topic I’ve written about a bunch over the years. I feel like it is becoming more urgent every day.

One of the few pieces of advice I feel good about giving to everyone is this: When your job gets harder, the best thing you can do is make a friend.

This post will help engineers get the best results out of their work with managers, and achieve career goals in a predictable way.

Every so often one of my articles seems to strike a chord, and this latest one on the difference between Product Teams and Feature Teams certainly seemed to do that. I am grateful for the very positive response. This morning I woke up to …

This article is certain to upset many people.

It’s easy to put up a facade of success.

Innovation has always been part of the Amazon DNA, but about 20 years ago, we went through a radical transformation with the goal of making our iterative process—”invent, launch, reinvent, relaunch, start over, rinse, repeat, again and …

It’s been almost twenty years since Donald Rumsfeld, the then US Secretary of State of Defense, said:

Foursquare check-ins in New York City.

I’ll be shocked if you’re shocked: Building social connection in a remote team is the hardest part of managing a remote team. According to a survey we ran this past fall with 297 remote managers and employees, “fostering a sense of …

Storybook is an open source tool for developing UI components in isolation for React, Vue, and Angular. It makes building stunning UIs organized and efficient.

Lately there was a lot of talk on twitter about the 10x engineer which started a big debate about what makes a good engineer. Some really stupid things were mentioned such as “10x engineers hate meetings” and “10x engineers come late to the …

Steve Wanner is a highly respected 37-year-old partner at Ernst & Young, married with four young children. When we met him a year ago, he was working 12- to 14-hour days, felt perpetually exhausted, and found it difficult to fully engage …

Richard Crowley Aug 1 · 8 min read

In early 2017, Shelly Schneider accepted a new job at a large insurance company. With a desk surrounded by hundreds of coworkers, she expected to have a robust social experience at work.

With nineteen traction channels to consider, figuring out which one to focus on is tough. That’s why we’ve created a simple framework called Bullseye that will help you find the channel that will get you traction. As billionaire PayPal …

Marianne Bellotti Aug 5 · 13 min read

Illustration by @margaridamouta

Nov 25, 2017 · 11 min read

From QCon NYC, 2019

The obvious benefit to working quickly is that you’ll finish more stuff per unit time. But there’s more to it than that. If you work quickly, the cost of doing something new will seem lower in your mind. So you’ll be inclined to do more.

The first 90 days of any career transition—be it a promotion, a new job or a lateral transfer—are critical and can determine if you succeed or fail in the new role. In this book, Michael Watkins presents critical success strategies for new …

If you’ve been struggling to adopt useful metrics in your user experience team – you might want to consider the HEART framework designed by Kerry Rodden, Hilary Hutchinson and Xin Fu, from Google’s research team.

June 21 2019

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A peculiar challenge of management is trying to invest in someone’s career development when they themselves are uncertain about their goals. As a manager, you may have more experience and more access to opportunities within the company, but …

This is about my journey, from a newly-minted yet confused CEO caught like a rabbit staring helpless into the oncoming headlights of change – to being voted one of the most influential people in IT within the UK. It took me a decade to …

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Say your startup has an on-call rotation that follows the sun. Someone’s always on. One day, a member of your team gets an alert that disk space will run out on the primary PostgreSQL server in two hours. An hour later, he gets another …

We have lost control over our content. To change this, we need to reconsider the way we create and consume content online. We need to create a new set of tools that enable an independent, open web for everyone.

Cassie McDaniel in The Startup Jul 1 · 12 min read

Resilience Assessment Grid (RAG)

In Silicon Valley, ambition matters more than financial success.

July 10, 2019

Illustration by Yin Weihung